Customer Service Representative
Position: Customer Service Representative
Location: On-Site
On-site Position | Full-Time Role Only
Our client is preparing for a series of exciting promotional sales events and is looking for enthusiastic individuals to join their customer service team. If you excel in a dynamic environment with daily challenges and opportunities, read on!
Responsibilities:
- Professionally and courteously handle customer sales inquiries.
- Provide accurate and timely information about products and services, guiding customers through the sales process.
- Assist customers with order placement and maintain detailed records of interactions.
- Investigate and resolve customer complaints or issues to ensure satisfaction and loyalty.
- Collaborate with various departments to address customer needs and ensure seamless service delivery.
- Adhere to company policies and procedures to maintain service consistency.
Requirements:
- Excellent verbal and written communication skills.
- Strong problem-solving abilities for effective customer concern resolution.
- Analytical mindset to assess customer needs and propose suitable solutions.
- Proficiency in using computer systems and software applications.
- Ability to multitask and prioritize tasks in a dynamic environment.
- Attention to detail to ensure accuracy in customer interactions.
Our client offers a supportive work environment and opportunities for career advancement. If you are passionate about delivering exceptional customer service and thrive in a collaborative team environment, we want to hear from you!
To Apply:
Please submit your resume. Click "Apply Now" to join our client’s dynamic team.
If successful, a team member will reach out to you within 1-3 business days to schedule a Zoom interview.