Customer Service Representative
East Los Angeles, CA
Full Time
Sales and Customer Service
Entry Level
Immediate Start: Customer Service Representative - On-Site in California
Are you passionate about delivering outstanding customer service and driving sales success? Do you thrive in a dynamic, fast-paced environment? We have an exciting opportunity for a Customer Service Representative to join our client’s prestigious company in California!
Responsibilities:
- Professionally engage with customers, addressing inquiries and providing product information while identifying sales opportunities.
- Proactively recommend products and services based on customer needs, upselling and cross-selling where appropriate.
- Handle customer concerns and offer tailored solutions to enhance satisfaction and drive repeat business.
- Maintain detailed customer records to track interactions, sales, and follow-up opportunities.
- Collaborate with cross-functional teams to escalate and resolve complex issues that could impact sales.
- Continuously improve product knowledge to provide customers with the best recommendations and solutions.
- Consistently meet or exceed performance targets, including sales goals, customer satisfaction, and response times.
Qualifications:
- Strong communication and interpersonal skills, with a focus on sales and customer satisfaction.
- Ability to work in a fast-paced environment and handle multiple tasks while maintaining attention to detail.
- Sales-driven mindset, with the ability to identify and act on opportunities for upselling and cross-selling.
- Previous experience in sales or customer service is a plus, but not required.
What We Offer:
- Competitive compensation with performance-based incentives.
- Opportunities for career advancement in both sales and customer service.
- A supportive and collaborative work environment focused on professional development.
If you’re ready to excel in customer service and sales, while making a meaningful impact, apply now!
Apply for this position
Required*